The table below outlines the cost of EdgeTel's services. We are happy to do a Price Comparison of our service with your existing telephone service, and for a copy of the pricing listed below you can download the Critical Information Summary.
The prices listed are our base rates, volume pricing is available. Please contact us to discuss your requirements further.
| SERVICES | PRICES *ex GST |
|---|---|
| Signup/Cancellation | FREE |
| Extensions | $4.00 per month |
| Voice Mailboxes | $1.00 per month |
| Lines/Max Simultaneous Calls | $8.00 per month |
| Queues ("an operator will be with you shortly") | $3.00 per month |
| Menu Items ("press 1 for sales") | $1.00 per month |
| Custom Internal Phone Numbers | $1.00 per month |
| Custom Hold Music Folders (upload your own music on hold) | $3.00 per month |
| Default Music On Hold (instrumentals with no vocals) | FREE |
| Make changes to your phone system | FREE |
| Unportable Numbers ("DID's") | $3.00 per month |
| Portable Numbers ("ACMA's") | $8.00 per month |
| Gold Numbers ("ACMA's") | $20.00 per month |
| Individual Porting Fee | $55.00 per number |
| 100 Number Portable Blocks | $80.00 per month |
| Block Porting Fee | $275.00 per 100 number block |
| 1300 Numbers | $20.00 per month + $0.06 per minute on inbound calls |
| 1800 Numbers | $30.00 per month + $0.08 per minute on inbound calls |
| New 1300 Number | $25.00 once off |
| New 1800 Number | $50.00 once off |
| 1300/1800 Number Porting Fee | $100.00 per number |
| 100 Number Portable Blocks | $80.00 per month |
| Internal Calls | FREE |
| Calls to Australian Landlines | $0.09 connection fee per outbound call - untimed |
| Calls to 13 Numbers | $0.30 connection fee per outbound call - untimed |
| Calls to Australian Mobiles | $0.15 per min per outbound call (e.g. $0.30 for a 2 min outbound call) |
| International Rates | from $0.02 per min (e.g. $0.04 for a 2 min call to a standard landline in China) |
| Call Recording | $0.05 per min (e.g. $0.10 for a 2 min inbound call) |
| Voice Recordings by Us (or upload your own for free) | $10.00 each recording |
| Have a technician customise your dialplan | $30.00 |
All prices listed on our website are in Australian Dollars (AUD) and exclude GST. All credit card transactions are secured using 128 Bit Secure Socket Layer (SSL) Encryption.
Note: All EdgeTel services are pre-paid. During signup, your credit card is used to make a $100.00 prepayment. Any unused part of this prepayment can be refunded at any time, simply by contacting us.